Privacy Policy piker88 — Our Commitment to Protecting Your Data

Information We Collect

To provide you with the best service, piker88 collects certain categories of information when you register and use our platform. The information collected includes:

• Personal Identification Information — full name, date of birth, identity card number or passport number.
• Contact Information — email address, phone number, and residential address.
• Financial Information — bank account or e-wallet details used for deposits and withdrawals.
• Platform Activity Information — gaming history, deposit and withdrawal transactions, and interactions with promotions.
• Technical Information — IP address, device type, operating system, web browser, and access log data.
• KYC Information — copies of identification documents submitted during the account verification process.

We only collect information that is strictly necessary for platform operations, regulatory compliance, and improving your user experience.

How We Use Your Information

The information we collect is used solely for the following purposes:

• Processing account registration and verifying your identity through the KYC process.
• Processing deposits, withdrawals and all financial transactions securely.
• Providing customer support and resolving any complaints or disputes.
• Sending important notifications related to your account, promotions and platform updates.
• Detecting and preventing fraud, money laundering and suspicious activities.
• Complying with applicable legal obligations and regulatory requirements.
• Analyzing usage patterns to improve our services and user experience.

Piker88 will not use your information for any purpose beyond the scope stated above without first obtaining your consent.

Data Sharing with Third Parties

Piker88 takes your privacy seriously. We do not sell or rent your personal data to any party. However, in the following limited circumstances, we may share your information:

• Payment service providers — to process deposits and withdrawals via FPX, DuitNow, Touch 'n Go eWallet, and other methods. These providers are bound by strict confidentiality agreements.
• Regulatory authorities and law enforcement agencies — when required by law or a valid court order.
• Platform technology partners — for technical infrastructure management, provided they comply with equivalent data protection standards.
• Fraud prevention service providers — to detect and prevent illegal activity that could compromise platform security.

All third parties receiving your data are required to sign data protection agreements and are bound by strict confidentiality obligations. They are prohibited from using your data for any purpose other than those specified.

Cookies and Tracking Technologies

Piker88 uses cookies and similar tracking technologies to enhance the user experience on our platform. The types of cookies we use are:

• Essential Cookies — required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• User Preference Cookies — stores your personal settings such as language, display theme, and other preferences.
• Analytical cookies — helps us understand how users interact with the platform for continuous improvement.
• Security cookies — detects suspicious access patterns and protects your account from unauthorised access.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the piker88 platform.

Data Security and Protective Measures

Protecting your data is our highest priority. piker88 implements multiple layers of security to ensure your information is always kept safe:

• 256-bit SSL Encryption for all communications between the platform and your device.
• Two-factor authentication (2FA) available as an additional security layer during login.
• Real-time threat monitoring by the piker88 cybersecurity team at all times.
• Strict internal access controls — only authorised personnel may access user data, and only to the extent necessary for their role.
• Regular security audits conducted by independent third parties to identify and address any system vulnerabilities.
• Encrypted data backups stored at separate locations to ensure service continuity.

Your Rights as a Data Subject

As a piker88 user, you have the following rights regarding your personal data in accordance with applicable data protection laws:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may request that we correct any inaccurate or incomplete data.
• Right to erasure — under certain circumstances, you may request that we delete your personal data.
• Right to restriction of processing — you may request that we restrict how we process your data in certain circumstances.
• Right to object — you may object to the processing of your data for specific purposes such as direct marketing.
• Right to data portability — you may request your data in a machine-readable format for transfer to another service provider.

To exercise any of the rights above, please contact the piker88 support team via live chat, available 24 hours a day. We will process your request within 30 business days.

Cross-Border Data Transfer

In the context of online platform operations, your personal data may be processed or stored on servers located outside Malaysia. When this occurs, piker88 ensures that:

• Data transfers are made only to countries or entities that provide an equivalent or higher level of data protection.
• Appropriate data transfer agreements have been established between piker88 and data recipients outside the country.
• All overseas service providers are required to comply with the data security standards set by piker88.

By using the piker88 platform, you consent to such data transfers carried out with appropriate protective measures.

Children's Privacy

Piker88 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who find that their child has registered at piker88 are requested to contact our support team immediately.

Privacy Policy Amendments

Piker88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made:

• The "Last Updated" date at the top of this document will be revised accordingly.
• A notice will be displayed on the platform's home page.
• Members will be notified via email or in-platform notification for any material changes.

Your continued use of the piker88 platform after any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this document periodically.